Carolina Family Vision

When you walk in the front door, you’re treated like family. A professional staff with smiles that make you feel good. The doctors are wonderful. I recommend it to anyone needing an eye doctor or not.

Excellent Customer Service with a very pleasant and helpful staff. Short wait time which is great. Dr. Johnson takes his time and is very knowledgeable. He answers all questions and concerns.

When you visit Carolina Family Vision, you are family! Kassie greets you with a smile and Denise takes care of all the administrative tasks to get you the best possible results.

I had the absolute best experience today at Carolina Family Vision. Team: Nima Naik, O.D., Lisa, Rachel, Arleth, and Denise Let me back up for a moment — scheduling my appointment online was easy and convenient, with quick availability that fit my schedule (a weekday 5:10 PM appointment). Upon arrival, I was warmly greeted by Rachel, who was knowledgeable and courteous. I arrived at 4:45 PM for my 5:10 PM appointment and was already being roomed by 4:55 PM — impressive efficiency. Lisa was friendly and welcoming, and when the eye imaging equipment decided not to cooperate, she calmly grabbed reinforcements from Arleth. Both were patient, knowledgeable, and genuinely pleasant to talk with while we worked through my stubborn eyes together. Once in the exam room, Lisa also did an excellent job with my vision testing. Now for the highlight: Nima Naik, O.D. was an absolute pleasure to work with — warm, professional, and easy to talk to. I felt completely comfortable discussing my vision challenges, and she truly listened to my questions and concerns. She even brought in the office manager to help dig deeper into a few insurance coverage questions I had, which I really appreciated. My appointment was to renew both my glasses and contact prescriptions. I have a high prescription (10+), and a coworker had mentioned medical-necessity insurance coverage for contacts — turns out I qualified! I ended up ordering both contacts and a new pair of glasses. After the exam, I met with Denise, who patiently walked me through my insurance (even when my explanation wasn’t the clearest 😅) and helped me choose frames that fit my face and lifestyle — including being toddler-proof for my 2-year-old who loves grabbing my glasses. She was attentive, empathetic, and genuinely kind, with excellent listening skills and thoughtful recommendations. She even pulled multiple frames for me to try, and Dr. Naik came back out to offer her input as well. By this point it was already 6:00 PM, and the rest of the staff had gone home — yet I never once felt rushed, even after offering to come back another day to finish choosing glasses. That level of care really stood out. Overall: 10/10 experience. I highly recommend Carolina Family Vision and truly look forward to future visits. (One small suggestion: a “Meet the Team” section on the website or social media would be amazing — this staff deserves the spotlight!)

Broke my glasses today at the beginning of my work shift. So I googled a nearby place and drove there, slowly, to see if I could get them repaired. I pull up to the location and go inside, they're pretty busy but thats perfectly fine, I get helped IMMEDIATELY and ask the girl, who ive never seen before, if she could repair my glasses. Ive had these things for about 15 or 20 years, so its a pretty gruesome pair... but she instantly says absolutely, itll just take her some time. I was in there for maybe 20 minutes... this wonderful woman cleaned them, replaced the underwire, added new nose pads, and straightened them out for me... for ZERO charge. Im typing this after getting back to work, I didnt get the girls name but she had a red festive sweater on and grayish blueish eyes. I just wanted to say how pleased I am and you should give her a raise! Haha thanks again! And I think... its time for some new glasses 😂

I just picked up my glasses and they were perfect. No adjustments, ready in a week, perfect prescription. Last year, I went to a big box optometrist went through hell getting my pretty basic progressive lens prescription right. After (6) visits they got my glasses and sunglasses close enough to accept. I've lived with those glasses for over a year. This set from Carolina Family showed how bad my previous prescription was. I cannot recommend them enough and will be back again next year.

Above and beyond amazing! If you are looking for a place to take care of you or your family’s vision needs, this is the place. We used to use another eye doctor here in town, and they were ok, but this place cares and takes care of their patients. We ran out of contacts, no problem! They gave us enough samples to get through until the new ones arrived. They have hours past 5pm for all of us that work and can’t get there mid-day. I can’t say enough good things about this place. They never try to upsell or steer you towards something you don’t need. I honestly feel bad for the patients at the other eye doctor now, like I wish I could tell them that there are way better options.

Can give my strongest endorsement of this practice. There were some initial issues with my appointments being scheduled, but when I showed up, the staff and Dr. Naik were willing to see me at the end of the day, and accommodate given I was going out of state in a few days. There were other issues with the topography machine, but two of the front desk staff members and Dr. Naik stayed after business hours to get it fixed and make sure my eyes got the imaging they needed. Everyone goes above and beyond to address any issues and take care of their patients. Dr Naik is well-informed, thorough and unafraid to take a position based on her knowledge and experience. She always takes the extra step, does the extra diligence to empower me with the information I need to make a decision, no matter how uncomfortable I may feel at first. Hope they can continue operating as they did on my last appointment, and wish them the best.

We have come here for our glasses and contacts since 2017. It reminds me of a small business of yesterday year. The staff has always been very personable. The exams are state of the art and they have a good selection of frames that keep up with trends. I have had different doctors over the years and they have always been awesome.

We just moved into the area, we decided to try this office because of the options of Name brand glasses and the office looked very nice and clean. To our surprise, it was by far our best experience in an eyeglass store in years. We were able to work with Kassidy Jones and she was such a sweet young lady with so much knowledge of glasses and all the information she provided was so useful in our decisions. She not only was informative but, so polite, kind, sweet and thoughtful in helping us make our decisions. She helped my husband, and I pick out glasses, and I would absolutely recommend her and this establishment to anyone who need eyecare. She was a sweetheart, and I can tell the staff is happy to have her also. Thank you for being so sweet and remembering me when I came to pick up our glasses. Have a wonderful day, we will be back again. The Fairchilds.

I always love coming here! Shouts out to Dr. Sawyer - but a bigger shoutout to the front desk girl with the gorgeous purple nails who was working July 5th. She is the real MVP! Protect her at all costs

Dr. Nima Naik is absolutely the best. I highly recommend this business. I tried a few other places and none had the kind of customer service I have rec’d from Carolina Family Vision.

I had a great experience with Dr. Ruvina Ravasignhe, O.D. . She took the time to answer all my questions regarding my vision changes. Nicole at the front desk is just fabulous and was able to answer all my questions about insurance as well as assisting with setting up my daughter's appointment. I am so happy I switched to this providers.